Family hired to help their mother navigate the healthcare system and cancer journey:

"A Beacon Nurse Advocate provided an extremely helpful service at a time of shock and confusion for me and my family. Our nurse helped us prepare for life with cancer, carefully explaining prognosis, procedures and scenarios that we would experience . My mother was diagnosed with stage 3 thyroid cancer which came as a total shock to all of us. As the primary caregiver, I was attending all of her doctors appointments and surgeries, etc. Our nurse provided a notebook to keep everything organized which was most helpful. She assisted with getting the initial appointments with doctors at Moffitt and attended those appointments to make sure we understood what was being said and what to expect. Overall our nurse provided a wonderful service at a time of great importance where clarity and comfort was most needed. Her knowledge was invaluable as my learning curve was overwhelming at that time. I greatly appreciated her knowledge and compassion. She clearly knows the workings of the health care industry."

Susan M. – Tampa Bay Area

A newly diagnosed women with a progressive form of breast cancer and needing navigation and advocacy support:

"The day I was diagnosed with HER2 positive breast cancer was devastating. I was scared and uniformed and was referred to Beacon by a very dear friend. My nurse immediately made an appointment to meet with me in person. She gave me a step-by-step portfolio to help me keep track of all aspects of my medical care and expenses. She ordered copies of my medical record, reviewed all my blood tests, medical scans, biopsies and pathology reports, to monitor my diagnosis and progress. My nurse explained in detail the impacts of my metastatic disease and guided me through what to expect at each stage of my journey through chemotherapy and a mastectomy. When I was told that I was likely fixable but not curable, she was there to lean on, listen and give advice on second opinions and clinical trial options. She provided me with questions to ask my oncologist and surgeon before each critical appointment. Due to all her hard work, dedication, quality care and honesty, I was able to focus on my health and maintain a positive attitude towards beating this disease. I am still in chemotherapy but happy to say that I am currently cancer free. I would recommend Beacon Nurse Advocates to anyone who is diagnosed with breast cancer. My nurse at Beacon has gone above and beyond to help me get through this emotional and physical recovery process."

Mickey L – Tampa Bay Area

A newly diagnosed individual looking to make informed decisions:

"Beacon Advocates came into my life precisely when I needed to understand oncology medicine. We thought through questions to pose to medical oncologists, plus Lea Ann provided essential information and links that fit our family situation. I wholeheartedly recommend Beacon to help individuals and families to work through so many issues related to cancer -- questions to ask, treatments, medical professionals, etc. They are highly qualified, experienced and has one's best interest and outcomes in mind."

Barbara M. - Tampa Bay Area

An out of state concerned family member looking for peace of mind:

"Beacon Oncology Nurse Advocates helped us through a very difficult time. My mother-in-law in Florida was having some serious health issues and was admitted to the hospital. They told her she needed to see an oncologist -- that she may have cancer. We live on the west coast and were not able to be there to help her and my father-in-law navigate all the appointments and information coming at them. I hired a Beacon nurse to help coordinate her medical records from various doctors and provide an assessment as to where she was medically. She attended doctor visits with them and provided support where we couldn't. I think the doctors actually appreciated her involvement as they were able to get a bigger picture of what my mother-in-law condition was over some period of time -- rather than focusing on one specific symptom. It was a huge burden lifted from our shoulders and we thank our Beacon nurse for her very kind and knowledgeable guidance."

Mimi W. - Seattle, Washington

"With my father in Florida and me in New Hampshire, it was very difficult to get a good feel for what was happening with my father's health. Grilling him for answers after each appointment only added to the stress. When you have never had someone close have cancer, we felt in the dark and having to accept what his doctor's recommended. After contacting Beacon Oncology Nurse Advocates and explained what I knew of the situation, I felt confident that we had made a step in the right direction. My only wish would be that I had contacted Beacon Oncology Nurse Advocates advocates sooner."

John S. - New Hampshire

A young mother of two needing to understand disease status, financial and treatment options:

"My nurse advocate has been a great help to me working through my medical and financial issues. I have late stage breast cancer and have questioned if I am on the right course of treatment for my disease for me as I am not a fan of traditional medicine, and lean towards holistic medicine whenever possible. My nurse advocate understands my position and I do not feel judged.

After we discussed my situation, I decided it might be in my best interest to seek a second opinion with another oncology team. She has helped put together a portfolio of my important papers to help keep me organized including questions to discuss with my new doctor before considering changing treatments.

She has also been a great help with directing me financially, which is very important since I am unable to work presently. She has researched some of my options and has helped me gain additional financial resources.  I trust her judgment and feel lucky to have someone who I can trust to go to with questions as they arise. I find Beacon Oncology's services to be an outstanding resource, and am happy to be a client."

Jen P. - Tampa Bay Area

A daughter looking for ways to eliminate barriers to access to care to allow her to focus on what is important – her mother:

"Beacon Oncology Nurse Advocates came to my rescue just in time. As the only daughter who lives in close proximity to my mother, I was running myself ragged trying to keep up with oncologists’ appointments and her everyday needs. We have a long term care policy but I did not know how to get my mother qualified to use it. My advocate got me in touch with an organization that could help us get through the steps of qualifying her to be able to use her policy. In addition, our nurse advocate reviewed the situation and let us know that Medicare could also provide assistance. In addition, she found out that we had been paying for a service for a year out of pocket that was actually a covered benefit, thereby saving us money. Their involvement has taken the pressure off of me; it helps to know that my mother is now being taken care of on a daily basis and that I am not the only caretaker involved. I only wish that this type of service had been offered to us in the beginning of her diagnosis to understand the course and results of the therapy that they are offered."

Sandy S. - Tampa Bay Area

A newly diagnosed woman needing support to further understand her treatment regimen and assistance with her high-deductible insurance plan - organization of bills and understanding her various options:

“I was initially contacted by my nurse advocate on Easter at a friend’s request. I was so surprised at her willingness to consult so quickly as I was starting chemo the next day. She has since then been totally available to me no matter what my needs have been. Without her help of organizing and explaining all the EOBs (explanation of benefits) and bills), and advocating as needed, I would be still sitting in a pile of papers hopelessly!

As a nurse her help has been tremendous as she understands the medications, the treatments and side effects. She has given me a comfort level I would never have had without her expertise and made many helpful suggestions that have improved my understanding and self-care.

In addition, my nurse advocate has been a strong advocate for me on insurance issues and has helped me understand and maximize reimbursement while making many calls to the insurance company clarifying and resolving issues….she made such a big difference in this whole big picture by empowering me!”

Anne L. - Tampa Bay Area

"It's not the load that breaks you down; it's the way you carry it."

- Lena Horne