Meet the Team

Lea Ann Biafora, MS, RN, OCN, CCM

CEO/ Founder

With  30 years' experience in the healthcare industry. Lea Ann has a unique combination of experience as a certified oncology nurse and as an accomplished leader within the health care business sector. Lea Ann has devoted her career to assisting cancer patients in acute care settings, academic medical centers, and community settings. She understands the growing complexities and inter-connectedness associated with cancer care thanks to her experience in:

•    Oncology nursing (infusion, clinical trials, in-patient, and out-patient settings)

•    Hospital administration (case management/discharge planning, quality improvement, and staff development);

•    Insurance administration (managed and developed cancer case management and chronic disease management programs)

Lea Ann understands the importance of patient advocacy, and she recognizes the widened systemic gaps in cancer care.  After years of witnessing her family, friends, and patients struggle through the frustrating inadequacies within the healthcare system, Lea Ann created a concierge care management model that treats individuals living with cancer holistically – as an individual person not as a patient.

Building upon her strong relationships with doctors and insurance companies, she navigates the healthcare delivery system and the science of cancer care with ease, eliminating barriers to care in the process. Her approach helps to create transparency in communication to promote shared and informed decision-making while strengthening the physician and patient relationship.  

She has gathered a team of specialized and experienced team of oncology nurses who listen to make sure their clients needs and wants are addressed while guiding and advocating on their behalf to ensure they receive the best cancer care available. 

In addition to these applied experiences, Lea Ann has extensive academic training as a cancer patient advocate and business leader:

  • Registered Nurse (RN)
  • Oncology Certified Nurse (OCN®)
  • Certified Case Manager (CCM®)
  • Certified Professional in Healthcare Quality (CPHQ)
  • Master of Science in Healthcare Administration (MS, Simmons College, Boston)
  • Certificate in Hospital Patient Advocacy from the Professional Patient Advocate Institute

"You gain strength, courage and confidence by every experience in which you really stop to look fear in the face."

- Eleanor Roosevelt

Lea Ann is a member of the following professional organizations: